Appointment Status

The status of an appointment is how TrioovaCare lets you know about the current state of an appointment.

To find out about the status of an appointment:

1. First, you have to make sure that the desired appointment was requested (learn more about Booking And Paying for Appointments). 
2. Go to the  section
3. Click on My Appointments

Here you will see all of your booked appointments. Right next to each appointment, you will see an icon indicating the status of it.

There are 4 different status:

•  Requested: This means that your appointment was received by the Provider and now is waiting for approval
•  Confirmed: The booked appointment was confirmed by the Provider
•  Cancelled: Either the Provider or you cancelled the appointment and so it is not valid anymore and you will not be charged
•  Paid: The appointment was carried out and The Provider confirmed it, so, you were charged for the service